Fullarton Clinic is seeking a dedicatedAdministration Officerto join our team in a full-time or part-time capacity.
Based in Epping VIC ****, this role is central to the smooth operation of our hospital.
This position offers the opportunity to make a real difference in a healthcare environment, where your organisational skills and attention to detail will directly contribute to the quality of patient care we deliver.
What you'll be doing
Organise and record regular administration and executive meetings
Assist with payroll processing and general HR management
Assist the CEO with general administrative duties and calendar management
Manage the administration of reception/ward areas
Answer and redirect calls
Organise appointments and prepare admission paperwork
Conduct follow up requests and make reminder calls for visits
Maintain accurate and effective record management systems including preparation of medical records/forms
Co-ordinate with staff from other departments
Complete other clerical tasks such as data entry
Maintaining patient confidentiality and accurate medical records
Providing overall administrative support to the team leader, medical and clinical staff
What we're looking for
Strong organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines consistently
Excellent written and verbal communication skills, with the ability to interact professionally with patients, clinical staff and external stakeholders
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with practice management or scheduling software
Experience with payroll support and Xero software
Proven experience in an administrative or office support role, preferably within a healthcare or medical setting
Attention to detail and accuracy, particularly when handling sensitive patient information
A customer service-oriented approach with the ability to maintain composure in a busy, sometimes pressurised environment
Understanding of and commitment to patient confidentiality and compliance with health information privacy legislation
Ability to work independently and as part of a team, demonstrating initiative and reliability
About us
Fullarton Clinic is Melbourne's premium private hospital for Mental Health and Addiction Recovery, providing care in a calm, protected and thoughtfully designed setting.
With innovative facilities and a patient-first approach, we provide discreet, comprehensive treatment and seamless support to help people move towards sustainable wellness and better days ahead.
Fullarton Clinic is a 65 bed hospital, providing overnight stay, day stay and outpatient consultation services.
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