Pan Pacific Hotels Group has over 50 hotels, resorts and serviced suites worldwide.
Our guests and our team are at the heart of everything we do.
In Australia, Pan Pacific Hotels Group operates six hotels including PARKROYAL Parramatta, conveniently located in the epicenter of Parramatta's busy eat street.
Featuring 286 guest accommodation rooms, 13 meeting spaces, Table 30, BAR30 & Bistro, PARKROYAL Parramatta is the best choice among Parramatta's hotels.
Pan Pacific Hotels Group is proud to be the first hospitality group in Oceania to be awarded the Global Sustainable Tourism Council (GSTC) certification for all six of our Australian properties.
This demonstrates our commitment to sustainability and responsible tourism.
We are currently seeking a part time Guest Service Agent to join our growing team.
Reporting to the Front Office Manager, this is a great prospect to work within a strong team to develop your career in a supportive, fun and customer focused environment.
Benefits
Attractive salary package
Discount parking
Hotel discounts through our global alliance program Discovery
50% off food and 50% off beverages at the hotel's restaurant and bar




Discounted accommodation across worldwide Pan Pacific Hotels Group properties
Ongoing learning and development through our learning experience platform
Complimentary meal whilst on shift
Health and Wellbeing: Employee Assistance Program and access to discounted BUPA health cover (offered at a special rate and not part of the standard package)
Reward and Recognition Program
Ideally you will have
Previous experience in a similar role
Opera system experience
A passion for the hospitality industry
Excellent attention to detail
A guest service focus and enjoyment working in a team environment
Immaculate grooming and personal presentation
Everything we do at PARKROYAL Hotels & Resorts – what guests can see, and can't – is the service of our people.
We are an equal opportunity employer and we aim to empower you to realize your full potential.
The successful candidate will be available to work on a rotating roster including daytime, evening, weekend shifts and public holidays.
Pay: $***** per hour
Work Location: In person
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📌 Guest Service Agent (Sydney)
🏢 PARKROYAL Hotels & Resorts
📍 Sydney