Technical Customer Service Officer - Maintenance Department
A leading national LPG and energy provider delivering essential services to residential, commercial and industrial customers across Australia.
With a strong focus on safety, reliability and exceptional service, they offer a supportive and qualified team environment.
$40-$42 per hour
Monday to Friday, 8:15am-4:30pm
Three days onsite and two days WFH
Ongoing casual opportunity
Supportive and close-knit team
Join a large, well-established national organisation
About the role:
Manage high volumes of phone and email enquiries
Support maintenance, compliance and emergency gas-related requests nationwide
Act as the first point of contact for internal customers and contractors
Log, prioritise and follow up technical incidents and maintenance requests
Liaise with technicians, contractors and internal departments
Update customer, maintenance and asset-management systems
Maintain accurate records and documentation
Complete correspondence, filing and general administration
Assist with banking, price adjustments and stock reconciliations
About you:
Technical customer service,



service-desk or maintenance coordination experience
Utilities, industrial maintenance or facilities experience
Strong call-centre experience and communication skills
Experience managing technical faults, work orders or urgent service requests
Familiarity with asset-management or maintenance-planning systems
Intermediate/Advanced Microsoft Excel and general technical skills
Confident liaising with technicians and contractors
Able to prioritise competing issues and remain calm under pressure
Strong attention to detail and accurate recordkeeping
Reliable, punctual and team-oriented
If you have strong technical customer service experience and enjoy coordinating maintenance requests, resolving issues and supporting customers in a fast-paced environment, we'd love to hear from you!
Apply now and we will be in contact.
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📌 Technical Customer Service Officer - Maintenance Department (Victoria)
🏢 BLU by Adcorp
📍 Victoria