You'll be joining a dedicated and collaborative team that takes pride in delivering secure, reliable, and customer-focused outcomes.
We work hard to support one another, share knowledge, and celebrate success.
At Armaguard, we value integrity, teamwork, and a commitment to doing things the right way — every time.
What does the job look like?
As the first point of contact for our clients, you will handle enquiries, resolve issues and ensure service requests are managed efficiently.
Working in a fast-paced environment, you'll coordinate schedules, provide timely updates, and ensure every interaction reflects our commitment to excellent service.
Key areas:
Provide customer service over the phone to understand clients' requirements
Ensure the system is up to date will all requests
Coordinate and schedule work when needed
Update clients with the status of their jobs
Liaise with field staff to coordinate service calls
Are you the one?
You are an excellent communicator, someone who listens and responds effectively.
You thrive in a rapid-paced environment - balancing responsiveness, accuracy and confidence managing schedules and priorities.
You can demonstrate:
Solution orientated attitude
Natural flair to build relationships and influence outcomes
Confidence using computer systems and learning new software quickly
A positive attitude with a desire to learn and develop
What's in it for me?
Join a respected Australian organisation where leadership, innovation, and integrity are valued.
You'll have access to:




A collaborative environment that supports professional growth
Paid parental leave
Career development opportunities and mentoring programs
Access to a range of benefits across dining and adventure, travel and health and well-being
The backing of two trusted Australian security leaders — Armaguard and Prosegur
A culture built on safety, accountability, and excellence
At the Linfox Armaguard Group, we focus on providing an inclusive and diverse workplace where our people can perform at their best.
We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply.
Further information
You will be required to meet Linfox Armaguard Groups employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
Since ****,Linfox Armaguard Grouphas built a trusted legacy in secure logistics and technology solutions.
Following our merger withProsegur, two trusted Australian security leaders have joined forces to create the nation's most comprehensive cash and valuables network.
Trusted by leading names in banking, retail, hospitality, medical and government sectors, we're known for our culture of safety, innovation, and integrity.Join us and be part of a stronger, smarter, and more connected future.
To know more about opportunities at Linfox Armaguard Group, visit
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📌 Customer Service Representative (New South Wales)
🏢 Armaguard
📍 New South Wales