Junior to Mid-level Network Security Engineer x 2
Mid-Level Network & Security Engineer (NOC)
Established Network Security Consultancy | Sydney | Managed Services |
Are you a Network & Security Engineer looking to accelerate your career within a specialist consultancy that delivers managed network and cyber security services to enterprise clients?
We are partnering with a well-established and growing network security consultancy seeking aMid-Level Network & Security Engineerto join its Network Operations Centre (NOC).
You'll join a highly skilled engineering team supporting critical customer infrastructure and gain exposure to industry-leading technologies including Cisco, Fortinet, SolarWinds, PRTG and F5.
The Role
Working within a shift-based NOC environment (on call once every 5 - 6 weeks), you will be responsible for monitoring, supporting and maintaining customer network and security infrastructure while ensuring incidents, requests and changes are delivered within agreed service levels during standard working hours.
Key Responsibilities
Monitor customer environments using platforms such as SolarWinds and PRTG
Triage and resolve incidents, alarms and service requests
Manage tickets through to resolution, including escalation where required
Implement approved network and security changes
Participate in after-hours maintenance activities and on-call support
Maintain operational documentation, runbooks and knowledge articles
Perform detailed shift handovers and reporting
Contribute to service improvement initiatives




Support solution deployments and technology transitions into production
Build solid relationships with customers and stakeholders
About You
You are a motivated engineer who enjoys troubleshooting complex issues and thrives in a fast-paced operational environment.
2-4 years' experience supporting network and security infrastructure
Experience gained within a NOC, MSP, enterprise operations or technical support environment
Hands-on exposure to firewall technologies, ideally Fortinet FortiGate
Experience supporting routing and switching environments
Knowledge of ITIL Incident, Change and Problem Management processes
Experience using monitoring and ticketing platforms
Cisco CCNA certification or equivalent practical networking experience
Ability to work a rotating shift roster and participate in an on-call rotation
Highly Desirable
Fortinet FortiGate, FortiManager, FortiAnalyzer or FortiAuthenticator
Cisco Catalyst, Nexus, ASR and Wireless technologies
Cisco DNAC and SDA environments
SolarWinds, PRTG and ServiceNow
MPLS and SD-WAN
Cisco Voice and Unified Communications
Scripting and automation experience
Fortinet NSE certifications




This organisation is committed to investing in its people and offers structured career development and technical training
Who Will Succeed?
You are proactive, customer-focused and passionate about technology.
You enjoy solving problems, communicate clearly, document accurately and can remain calm during major incidents and high-pressure situations.
If you're looking to further your career in networking and cyber security with a respected consultancy that values technical excellence and invests in its people, we would love to hear from you.
Please email your CV to Silvia at Balance applying below
Balance Recruitment is committed to equal opportunity employment.
We celebrate diversity and encourage people from all sections of our community to apply for this role.
If this role is located in Victoria, this posting was placed on behalf of Balance Consulting Services who will provide all services related to the recruitment of this position (BCS).
Balance Recruitment is committed to equal opportunity employment.
We celebrate diversity and encourage people from all sections of the community to apply.
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📌 Mid-Level Network Security Engineer (New South Wales)
🏢 Balance Recruitment
📍 New South Wales