The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Number of Positions Available: 1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
The Salvation Army Family Violence Stream provides a broad range of programs to support women and their children and single women who have experienced family violence.
We provide a welcoming and accessible environment that is safe and supportive, and work with women and their children and single women to provide practical responses to meet individual needs.
We are welcoming and sensitive to the needs of people who often find it difficult to access and use services in times of crisis, including Aboriginal and Torres Strait Islander women.
The DFV Case Manager Refuge and outreach supports the development and implementation of client-led case plans to achieve the best outcomes for those seeking assistance for family violence who are living in refuge and who are in the community.
The DFV Case Manager Refuge and Outreach works with women and their children who have escaped DFV enhancing their safety and recovery from gendered violence.
The DFV Case Manager Refuge and Outreach strengthens working relationships and referral pathways with other organisations and contributes to DFV recovery for women and children
Why this role matters
Are you passionate about supporting women and childrenimpactedby domestic and family violence?
Do you want to work in a values-driven organisation that empowers recovery, safety, and long-term wellbeing?




The Salvation Army Family Violence Streamprovidesa broad range of specialist programs supporting women, children, and single women who have experienced domestic and family violence (DFV).
We provide welcoming, accessible, and culturally protected services that support recovery, empowerment, and connection to community.
About the role
We are currentlyseekinga compassionate and experiencedDomestic Family Violence Case Manager – Refuge & Outreachto join our dedicated team.
The Salvation Army Family Violence Streamprovidesa broad range of specialist programs supporting women, children, and single women who have experienced domestic and family violence (DFV).
We provide welcoming, accessible, and culturally safe services that support recovery, empowerment, and connection to community.
This is a full-time positionis classifiedin accordance withtheSCHADS Award Level 5.
Due to the nature of this service, to identify as a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act **** (NSW).
How you will make an impact
Provide welcoming and responsive support to women seekingassistancein refuge and community settings
Deliver culturally safe andappropriate supportto First Nations women and families
Build strong therapeutic relationships that encourage self-determination and participation
Undertake ongoing risk assessments, safety planning, and case management
Develop and review individual case plans in partnership with clients
Support clients to access housing, health, legal, financial, and community services
Advocate on behalf of clients and strengthen referral pathways with external agencies
Provide outreach support to women transitioning into stable accommodation
Maintainaccurateclient records and case notes in line withorganizationalstandards
Participate in team meetings, supervision, training,



and community engagement activities
Contribute to the day-to-day operations of the refuge, including intake and recovery activities
Participate in an after-hours on-call roster asrequired
What you will bring
Qualifications in Social Work, Psychology, Community Services, or a related field
Demonstrated experience working within the domestic and family violence sector
Strong knowledge of DFV risk assessment, safety planning, case management, and recovery-oriented practice
Participation in on call roster and capacity to return to site within an hour if needed.
A current Driver's Licence
Current Working with Children Check and National Police Check (or willingness to obtain)
Why Join Us?
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health,fitnessand financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
Notes on application
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
Be careful - Don't provide your bank or credit card details when applying for jobs.
Don't transfer any money or complete suspicious online surveys.
If you see something suspicious, report this job ad .
#J-*****-Ljbffr

📌 Case Manager (Wollongong)
🏢 The Salvation Army
📍 Wollongong