Transurban in Melbourne is seeking a Customer Specialist Support Advisor to join our Hardship team, delivering timely, empathetic support to customers experiencing financial difficulty.
You will manage complex hardship cases end-to-end in a fast-paced contact centre, using solid communication and credit/collections knowledge to negotiate fair, compliant payment plans while maintaining customer care and compliance with regulatory guidelines.
#J-*****-Ljbffr
📌 Hardship Support Specialist — Empathetic Case Management (Queensland)
🏢 Transurban
📍 Queensland
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.