Customer Service & Onboarding Coordinator
Customer Service & Onboarding Coordinator | Temp-to-Perm
Are you the kind of person who stays calm when the phones are ringing and a line is forming?
Do you genuinely enjoy being the "go to" person who helps others get started on the right foot?
We are looking for a proactive, friendly, and detail oriented Customer Service & Onboarding Coordinator to join our team in a fast paced warehouse office environment.
This is a full time, temp-to-perm opportunity for someone ready to make an impact from day one.
The Opportunity
Pay Rate:$***** per hour
Hours:Monday to Friday, 8:00 AM - 4:00 PM
Location:Onsite warehouse office workplace (Mickleham Victoria)
Stability:This is a temp to perm role with a genuine path to permanency for the right candidate.
Multiple Shifts Available:6:30am to 2:30pm, 2:30pm to 10:30pm & 8:00am to 4:00pm
As the first point of contact for all new staff members, you are the face (and voice) of the company.
Your day will be a mix of high volume interaction and essential administrative tasks:
Candidate Onboarding:Welcoming new staff and guiding them through their first steps with the client.
Verification:Managing e document verification to ensure all new hires are compliant and ready to work.
Heavy Customer Service:Managing a busy front desk and handling a high volume of inbound phone inquiries.
Help Desk Support:Acting as the primary resource for staff questions and troubleshooting general issues.
First Impressions:Ensuring every person who walks through the door or calls in feels supported and informed.
To thrive in this role, you'll need a "thick skin" for the busy moments but a "heart of gold" for the people.
We are looking for:
The "I Can Help" Attitude:You don't just point people in the right direction; you ensure they get there.
Calm Under Pressure:You can maintain a friendly, professional manner even when things get hectic.
Tech Savvy:Comfortable working with e-document platforms and basic office software.
Resilient:You enjoy the energy of a warehouse office and can pivot between tasks quickly.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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