Fallshaw Group manufactures 'solutions to help you safely push, pull and lift' including a wide range of high-quality technical products that are brand leaders.
Whilst we were established in ****, in many ways we are still a 'young company': embracing change, leading in innovation and design, and very people-focused.
Our sales growth is solid and we're expanding.
ABOUT THE ROLE
The Office Manager - Internal Sales role is based in our BUSY Sunshine North Office, Trade Counter, and Showroom.
This is a broad and varied position that combines internal sales, sales coordination, export customer support, and technical sales assistance, providing exposure to all aspects of the business.
This role has a foundation of day-to-day work involving quote preparation; following up quotes; lead generation and outbound calls to established customers to organize visits for our external sales reps and make sure customers are happy.
The role requires a person with an excellent phone manner and the ability to listen, understand and decipher what the customer requires (training is provided).
Additionally, this role conducts showroom sales, which is a great learning experience that reinforces customer perspectives and product knowledge that supports the core role in outbound sales.
Assisting export customers is a core part of the role, including preparing export documentation.
This will sometimes involve irregular hours (working from home,
depending on the time zones involved) to speak with customers in Asia, North America, or Europe/ UK by phone, WhatsApp or MS Teams.
A company mobile, data pack and laptop are provided and are available for reasonable personal use.
ABOUT YOU
Thethesuccessful person will have the ability to multi-task and prioritize.
The position requires someone who is positive and friendly with excellent phone manner.
You'll need to be comfortable selling technical products (lots of training provided).
We are looking for someone who wants to settle into our team for the long term and grow with the company (job hoppers who only want to stay for a couple of years or so need not apply).
We highly value people with initiative who are proactive in finding better ways to do things and going above and beyond to ensure customers arethrilled with our service.
This role is very busy:lots of competing demands with retail customers and ringing phones - if you thrive on pressure, please proceed.
If you like a quiet life, then this job is not for you!
Office hours: 7.30am - 4.00pm Monday to Friday.
Competitive Package commensurate with experience and demonstrated ability.
Be careful - Don't provide your bank or credit card details when applying for jobs.
Don't transfer any money or complete suspicious online surveys.
If you see something suspicious, report this job ad .
#J-*****-Ljbffr