Newcastle Anglican is seeking a seasoned Customer Engagement Team Lead to oversee a specialist team on a 12-month maximum term contract.
You will provide day-to-day operational leadership, coach team members and coordinate workflows to ensure timely, high-quality customer responses across touchpoints.
You will lead in process improvements, ensure compliant practices, and foster solid relationships with internal stakeholders to enhance the customer experience.
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📌 Customer Experience Team Lead | Flexible Work & Development (New South Wales)
🏢 Newcastle Anglican
📍 New South Wales
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