Citation Group is hiring for a Customer Success role focused on high-volume client retention and revenue growth across our brands.
You will own a portfolio of volume customers, proactively engaging them to retain, upsell, and manage cancellations with empathy.
You'll collaborate with internal teams to deliver value at scale, build outreach cadences, and contribute to a high-trust culture.
Hybrid work across Sydney, Melbourne, or Brisbane with a couple of days in the office.
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📌 High-Volume Customer Success Specialist (New South Wales)
🏢 Citation Group
📍 New South Wales
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