Managing import sea and airfreight shipments from origin through to final delivery
Receiving, checking and processing import documentation
Monitoring shipment progress and keeping customers informed
Coordinating customs documentation and liaising with the customs team.
Liaising with overseas agents, shipping lines, airlines, transport providers and depots
Managing shipment milestones and ensuring files are updated accurately
Checking supplier invoices and completing job costing
Resolving operational issues quickly and professionally
Maintaining strong relationships with customers and service providers
About You
Previous freight forwarding experience in import operations, ideally 5 years or greater.
Experience handling both sea and airfreight shipments
Solid import documentation and cartage coordination skills




A good understanding of Australian customs and biosecurity processes
Excellent communication and proven customer service skills
Strong attention to detail and organisational ability
The ability to manage multiple shipments and competing priorities
A proactive approach to problem-solving
Experience using CargoWise would be highly regarded
Export sea or airfreight experience would be a definite advantage
What we offer
A varied, hands-on operational role
The opportunity to manage shipments from start to finish
A supportive and experienced team environment
A stable position within an established international freight forwarding business
Competitive remuneration based on experience
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📌 Import Operator (Western Australia)
🏢 Transways Logistics International, Australia and New Zealand
📍 Western Australia