Be the primary point of accountability that our vehicle manufacturer customers, our certification bodies and our own engineering, production and service teams rely on to get quality right.
This is genuine ownership, not a seat in a big QA function, and it puts you at the centre of technology that keeps people safe on the road.
If you know automotive quality inside out and want to run the whole system yourself, keep reading.
Who we are
Directed Technologies is an award-winning connected vehicle technologies provider with a portfolio of next generation telematics programs, multimedia audio visual navigation systems, automotive approved accessories and cutting-edge analytics platforms.
Our engineering solutions extend to incorporate next generation vehicle and fleet analytics services, including predictive and dynamic maintenance, video analytics, Business Intelligence insights and IoT based asset tracking.
We create solutions that promote safety, security, efficiency, quality, proactive insights and ultimately, can save lives.
With a customer network of 20+ vehicle manufacturers and the biggest fleets across Australia, New Zealand, Asia and South Africa; if you're seeking to join a company that is a market leader, offers opportunities for growth and a focus on your development and success, now is the time to join Directed.
About the role
The Automotive Quality Systems Manager owns and leads our quality and environmental management system.
You'll carry end to end responsibility for ISO **** and ISO ***** certification, lead the transition to IATF *****, and coordinate Automotive SPICE readiness alongside our Engineering and Software teams.
You'll own customer and supplier quality relationships, run the audit program, and set the root cause and corrective action discipline that keeps escapes out of our customers' hands.
If you like being the go-to for quality across an entire business, this is your kind of role.
What you'll own




Certification and systems.You'll maintain the ISO **** QMS and ISO ***** EMS across both divisions; documentation, risk registers, objectives, KPIs and management reviews.
You'll lead IATF ***** broader global transition from gap analysis through to certification, and coordinate Automotive SPICE readiness with Engineering, Software and Systems.
Product and launch quality.You'll coordinate PPAP and APQP submissions and quality planning across Engineering, Production and suppliers, owning final review and approval.
You'll drive quality into new product launches so issues are caught at the design and launch stage, not after they reach the customer.
Issue resolution and compliance.You'll manage nonconformances and corrective actions with real root cause and closure discipline (NCR, CAPA and 8D), run the Defective Material Report process end to end, and own IMDS submissions and ELV, RoHS and REACH material compliance.
Customer and supplier quality.You'll manage supplier performance, audits and corrective actions, handle customer complaints and quality relationships, including OEM DMR processes, and keep customer quality scorecards trending the right way.
What you'll bring
You've done automotive quality for real, and you can prove it.
Specifically, you'll bring:
Hands on experience with ISO **** and ISO ***** management systems
IATF ***** implementation or maintenance experience
Fluency in the automotive core tools: APQP, PPAP, FMEA, MSA and SPC
Exposure to Automotive SPICE and system or software development processes




A robust audit background across internal, process, product, supplier and external audits
IMDS and automotive material compliance know-how
NCR, CAPA, 8D and root cause analysis discipline
Customer and supplier quality management experience
A track record working to automotive OEM or Tier 1 customer requirements
The communication skills and gravitas to align cross functional teams and engage customers and certification bodies with equal confidence
How we'll know you're winning
ISO **** and ISO ***** maintained with zero major nonconformances at audit
IATF ***** transition delivered on roadmap and certification achieved on time
PPAP submissions approved first time, and launches hitting quality milestones
NCRs and DMRs closed within customer timeframes, with recurrence trending down
IMDS submissions accepted first time, with no compliance gaps in audits
A clear downward trend in scrap, rework and cost of poor quality
Customer complaints down, supplier defects down, and audits passed with no critical findings
Perks and benefits
Why Directed?
You'll be part of a company that puts your personal and professional growth, wellbeing, and success first.
We are a diverse and highly skilled team dedicated to helping one another achieve our goals and driving customer success.
We love to connect and interact socially with regular company-wide events, and we focus on giving back to our communities through charities.
This full-time role offers a competitive salary, being able to work from modern offices based in Tullamarine with free onsite parking, have significant product discounts, salary packaging perks and more.
Next steps
If you're a quality professional who takes real ownership, thrives in a dynamic electronics and manufacturing environment, and wants to build stronger outcomes and relationships with OEM customers, we'd love to meet you.
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📌 Automotive Quality Systems Manager (Melbourne)
🏢 Directed Technologies
📍 Melbourne