As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity.
We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued.
To find out more visit our website at
About the Company
As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity.
We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued.
To find out more visit our website at
Our employees enjoy working with MSS because we:
Have a high people and culture focus
Offer extensive development and progression opportunities
Provide stability and certainty in a role
Work collaboratively together and are high achievement focused
Because we know how to have fun whilst getting the job done
About the role
We are seeking anNV1Cleared Escort Operations Managerto oversee the delivery of security services at a Data Centre located in Melbourne's CBD.
Reporting to the National Accounts Manager, you will be responsible for leading the on site security team, ensuring contractual service requirements are upheld.
This is a Full Time position working predominantly Monday to Friday, however, there will be a requirement to be available after hours to manage urgent operational matters.
Duties include but are not limited to:
People management:Oversee hiring, training, performance, disciplinary processes and employee terminations in accordance with company policies.
Employee development: Develop, mentor and support employees to promote a high performing workforce.
Reporting:Compile data for Quarterly Business Reviews and attend and lead client meetings.




Cost management:Identify and implement cost saving initiatives and operational efficiencies while maintaining service quality.
Payroll administration:Oversee payroll, ensuring employee hours, allowances and leave entitlements are accurate and submitted on time.
Client relationship management:Build and maintain strong relationships with clients, responding promptly to operational issues and service requests.
Incident management:Manage operational incidents from initial response through to corrective actions.
Equipment and logistics:Oversee the management of uniforms and equipment, ensuring staff are appropriately equipped and inventory is maintained.
Requirements
Prior experience managing security operations, including incident response, compliance requirements, risk management and leading large teams.
The ability to confidently lead client meetings, providing operational updates, addressing concerns and presenting solutions.
People focused leadership style, with the ability to motivate teams, build a positive culture, and deliver high quality security services.
Must be anAustralian Citizenand hold a currentNV1 Clearance.
Valid Victorian Security Licence.
Master Licence Number: **********S
MSS Security is an Equal Chance Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
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📌 Nv1 Security Account Manager (Melbourne)
🏢 Mss Security
📍 Melbourne