8-week daily rate contract (potential extension), Melbourne CBD, 5 days in office
Must have Driver Licence and access to car
Broad role across EUC support, Networking, and Telephony
This is a great opportunity for a Technical Field Engineer to join a busy, collaborative team supporting a multi-site environment, delivering high-quality support on-site.
About You
Strong communication skills, with the ability to provide excellent customer service across all levels of the business
Experience in end user/field support in enterprise environment (3+ years preferred)
Good understanding of networking fundamentals and troubleshooting connectivity issues
Experience supporting core infrastructure including rack inspections, cable management, patching
Experience supporting technologies VoIP and legacy PABX telephony systems
Full driver's licence and access to a vehicle required
About the Role
Provide Level 2 and 3 end user support across desktops, laptops and mobile devices
Deliver both remote and face-to-face support across multiple sites
Troubleshoot hardware, software and network-related issues to restore services quickly
Support a range of technologies including end user devices, communications systems and site-based infrastructure
Manage and track incidents through to resolution, ensuring strong user communication throughout
Participate in an after-hours on-call roster as part of the support team
Why Join
Opportunity to work across a diverse, multi-site environment
Join a collaborative team delivering critical support services
Work within an organisation focused on making a meaningful impact
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📌 It Technical Field Engineer (Melbourne)
🏢 Emmbr
📍 Melbourne
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