Job Description - Talent Pool - Customer Service Representative *****BCZN)
Talent Pool - Customer Service Representative - ****BCZN
TALENT POOL
Potential for Ongoing/Temporary & Full-Time/Part-time opportunities
Kingscliff
Start a career with the NSW Police Force
About us
The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
About the role
The
Customer Service Representative
supports customer service delivery by responding to and processing urgent and non-urgent contacts and / or enquiries for customers, providing information and advice in line with applicable legislation, policy or procedures, and escalating issues as applicable.
This Talent Pool is being created for future Ongoing or Temporary roles that may arise over the next 18months.
Placement in the Talent Pool remains valid for 18months.There is no guarantee of employment as a result of this Talent Pool.
View the relevant
role description
for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)
What we can offer you
At NSWPF our people have access to a range of benefits that help balance life at work and at home.
Some of the benefits available when you join the NSWPF include:
flexible work options;
chance to purchase leave;
annual leave loading;
corporate wellbeing programs including seminars and the Fitness Passport;
salary packaging options via superannuation contributions or a novated vehicle lease;
convenient location for public transport and to shops etc.
If you require any further information about this opportunity, please contact the hiring manager Sheraden Robins via ************.




To be eligible for ongoing roles, you must meet one of the following statuses:
a permanent resident of Australia; or
a New Zealand citizen.
Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.
Our commitment to Diversity
The NSW Police Force is a proud employer of a diverse range of people.
We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees.
Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.
We understand that the recruitment journey may present unique challenges.
If you:
Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at ******
Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at ******
Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at ******
Location
Central & North Coasts - Newcastle & Hunter Valley-Lismore & Far North Coast
Work Type
Full-time
Total Remuneration Package: Base salary ranges from $78,000 to $84,799 plus employer's contribution to superannuation of 12% and annual leave loading.
We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge theircontinued connection to their country and culture.
#J-*****-Ljbffr

📌 Talent Pool - Customer Service Representative (New South Wales)
🏢 the original
📍 New South Wales