Job Category: Community Services and Development
Please note - This is an active recruitment campaign and applications are being reviewed and shortlisted for interview as they are received.
This means that the advertisement may be withdrawn prior to the end date.
Who is Windermere?
Windermere improves lives by working closely with individuals and families to find solutions for complex situations.
Since **** we have operated across Victoria and each year we assist over 20,000 people to live the lives they dream of.
We provide support and guidance in the areas of family and parenting, homelessness, disability services, early childhood intervention and education, community strengthening and victims of crime, assault and trauma.
Read more about our services here - /
Job Description
What are the specifics of the role?
Victoria's landmark Youth Justice Act **** commences in full on 30 September **** and includes a number of youth justice reforms.
We are aligning and supporting this through the creation of a new dedicated role - Youth Justice Victim Support Worker funded until 30 June ****.
As a Youth Justice Support Worker based in Gippsland, you will respond to victims of violent crime, provide information and advice, assist them to navigate the justice system, and refer to specialist services as required.
You will also deliver trauma-informed and victim-centred on-site and phone-based services for victims identified at the Children's Court
Success will be achieved when victims feel empowered, receive a tailored service according to their goals and focused on their individual safety and recovery.
This is a newly created part-time role (0.8 FTE – 30.4 hours per week) on a fixed term 2-year contract
If this sounds like the role for you, refer to Key Selection Criteria below.
Why work for Windermere?




We are an organisation with a big heart; we care about our people and strive for continuous improvement; we are committed to a culture of individualised flexibility and support.
Staff Benefits and Entitlements
Flexible Ways of Working – a combination of office, home and outreach
Above Award Personal Leave and 17.5% annual leave loading
Gifted days off (between Christmas and Current Year)
Annual Wellbeing Leave Day - no reason needed, it's just for you!
Aboriginal and Torres Strait Islander Cultural and Ceremonial Leave
Cultural and Ceremonial Leave (for all employees)
Public Holiday Substitution - e.g. work Australia Day or Good Friday and take leave on another day.
Employee Referral Program - $500 per referral
Flexible Leave Scheme ******, *****) - Purchase 1-2 weeks additional leave
Structured performance and 1-on-1 development check-ins
Secondment and career growth opportunities
Staff discount program for everyday items e.g. groceries, movie tickets, health insurance and more
Reward & Recognition Program - become a Windermere All Star!
End of Year Awards Celebration - different theme each year
Opportunities for professional development
Study Leave provisions
6 Weeks Paid Parental Leave, in addition to Government Funded Parental Leave Pay (PLP)
High quality IT and access to fleet cars
Desired Skills and Experience
Key Selection Criteria
Tertiary qualifications in Social Work, Social Welfare or relevant equivalent
Understanding of the youth justice system (including the Children's Court), victim service system and relevant legislation.
Experience working with victims of crime.




Understanding of restorative justice theory and principles, including an understanding of group conferencing processes
Ability to develop and maintain authentic and effectiverelationships with internal and external stakeholders to secure positive client and service system outcomes.
Demonstratedexperience in traumainformedapproaches toassessment, referrals and victim support.
Minimum 3 years' experience within the community sector, preferably in a trauma related field.
Risk identification and management capability, including confidence with the MARAM framework.
Capability to engage in community engagement and education
Ability to provide tailored support to victims of crime from diverse backgrounds and communities.
Excellent ICT, verbal, written and interpersonal communication skills.
Willingnessto promote and support practices that are inclusive, culturally responsive, safe and accessible.
Willingnessto undertake relevant pre-employment screening and checks - including, Police Check, Pre-Employment Medical and Working with Children's check
Rightto Work in Australia e.g. Australian Citizen, Permanent Resident or visa holder with full working rights
Windermere is committed to creating equitable environments for consumers and employees.
We do this by building diverse and inclusive services and workspaces, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated.
Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.
We are proud of our Rainbow Tick accreditation and our Reflect Reconciliation Action Plan which has been endorsed by Reconciliation Australia.
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📌 Youth Justice Victim Support Worker (Victoria)
🏢 Windermere
📍 Victoria