Administration Officer (AO)
Location:
Horsham (Hurst Rd, Horsham RH12 2ET)
Pay rate:
£***** per hour
If you're someone who thrives in a busy, people-focused environment and takes pride in getting things right, this is a outstanding opportunity to support court operations and deliver a professional service to the public.
What you'll be doing:
Clerking/ushering in court, helping proceedings run smoothly
Providing day-to-day administration support to the courts from the office
Preparing papers and files for hearings and meetings, processing and handling sensitive information accurately
Creating and updating digital records, interpreting information on court files and accurately resulting outcomes
Supporting the smooth running of court proceedings, including preparing court/hearing rooms efficiently
Acting as a first point of contact when needed-welcoming court users, including members of the public and legal representatives (some may include vulnerable witnesses)
Communicating with the public, judiciary, and other court/tribunal users via face to face, telephone, digital and written channels
What you'll bring:
Strong customer service skills and the ability to work in a service-led, customer-facing role
Good digital and administrative ability, with excellent attention to detail




Confident communication and strong organisational skills
Resilience and empathy when handling sensitive information and situations
Adaptability and multitasking-comfortable moving between office-based duties and in-court support
A collaborative, flexible approach to teamwork and delivering operational objectives
Additional information:
Full-time, office-based role working 37 hours, Monday to Friday
Clearance required: Standard/Enhanced DBS
Ready to bring calm, clarity and excellent service to a fast-paced court environment in Horsham?
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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📌 Administration Officer (Horsham)
🏢 Brook Street
📍 Horsham