About the Role
Take on the role of Assistant Store Manager at Petstock Maroochydore and support the Store Manager in leading a passionate team to deliver the world-class customer service we're known for, playing a key role in the success of the Petstock Group.
Responsibilities
Lead by example, mentoring and inspiring your team daily
Support your Store Manager in coaching the team to achieve and develop their knowledge and skills
With a fun, friendly, and inclusive culture, you'll have every chance to grow your career within our retail operations team.
Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!
As an inspired member of the Petstock Group, our connections with pets help us grow as people.
At the Petstock Group, together we live by this truth.
We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.
Lead your Petstock Day
Lead by example, mentoring and inspiring your team daily
Support your Store Manager in coaching the team to achieve and develop their knowledge and skills
Lead from the front by consistently providing an exceptional customer experience
Create strong safety mindset, committed to fostering a culture of safety within your team
Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained
Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services
Recruit, onboard, and induct high-calibre new team members
Create a fun, supportive in-store culture where your team loves coming to work every day




Proactively support local marketing opportunities and sponsorships
Requirements
Experience in a similar store leadership role
Demonstrated drive to achieve and exceed sales targets
Strong leadership with the ability to motivate and build a high-performing teams whilst fostering a positive culture
Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
Ability to drive safe Work, Health & Safety practices
Established business acumen
Ability to be flexible and adapt to changing work environment
Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team
Benefits
Free access to Sonder our wellbeing, safety, and mental health support service
Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
Health and wellness services at a great corporate discount
Exclusive access to Workplace Banking
Company Culture
Why Petstock is the Place for You Free access to Sonder our wellbeing, safety, and mental health support service From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger.
Because giving back, together, is what we do!




Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave Health and wellness services at a great corporate discount Exclusive access to Workplace Banking We're built on family values, combined with a genuine passion for pets and people.
We operate with heart, inclusivity, and inspiration for pets, people, and the planet Follow us on LinkedIn to keep up to date on life across our various brands - In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.Whilst we do not prioritise local candidates over others, we recognise the perks of hiring individuals who have unique insights into the local community.
We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together to champion the health and wellbeing of our pets.
Our connections with pets help us as people...at the Petstock Group, together we live by this truth.
We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.
The Petstock Group is built on family values and our passion for pets and animals.
We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm.
Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for people, pets, and the planet.
#J-*****-Ljbffr

📌 Store Team Lead: Mentor, Motivate & Elevate Customer Care (Queensland)
🏢 Trustee for PETstock QLD Group Trust
📍 Queensland