Ccaas Support Engineer – Elevate Customer Experience (Melbourne)

Ccaas Support Engineer – Elevate Customer Experience (Melbourne)

08 Aug
|
CNX
|
Melbourne

08 Aug

CNX

Melbourne

Concentrix is seeking a CCaaS Support Engineer in Melbourne to provide Level 1/2 support for Amazon Connect, Genesys Cloud and other CCaaS platforms. You will manage IVR configurations, routing, and incidents, while documenting solutions for a knowledge base.
The role requires Australian citizenship and may involve on-call coverage to support 24x7 operations. Join a agile team delivering world-class contact center experiences.
#J-*****-Ljbffr

📌 Ccaas Support Engineer – Elevate Customer Experience (Melbourne)
🏢 CNX
📍 Melbourne

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