About the Role
This is a Permanent Part-Time position at 40 hours per fortnight within the Digital Learning team.
The Digital Learning Coordinator provides administrative, technical and operational support for Learning Hero, the RCH Learning Management System (Totara). Working within the Digital Learning team, you will support staff, educators and managers in the effective delivery of digital learning, mandatory training and workforce compliance requirements. The role is responsible for LMS administration, user support, reporting, digital content maintenance and the development of online learning resources. You will work closely with stakeholders across the organisation to improve the learner experience and ensure staff can access high-quality learning opportunities.
Classification for this position ranges from AO41 to AO45, Grade 4 Year 1 to Grade 4 Year 5 ($87,****** - $96,****** per annum pro rata. Salary and superannuation in accordance with the relevant Enterprise Agreement).
What you'll achieve:
Provide high-quality administration and user support for Learning Hero, the RCH Learning Management System
Investigate and resolve LMS user, enrolment and system issues, ensuring a positive experience for staff and educators
Support the development, maintenance and continuous improvement of online learning resources and digital learning programs
Generate reports and work collaboratively with stakeholders to support training compliance and workforce learning outcomes
Your skills and experience:




Demonstrated experience supporting and administering a Learning Management System (LMS)
Experience providing administrative, technical or helpdesk-style support in a digital or education environment
Strong problem-solving skills with the ability to troubleshoot and resolve user and system issues
Well‐developed communication and stakeholder engagement skills, with the ability to support a diverse range of users.
Other requirements:
Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Compliance with RCHs "Staff Immunisation - Prevention of Vaccine Preventable Diseases" procedure
What we offer:
Salary Packaging – Increase your take home pay!
Versatile work options available
Culture of continuous improvement
Discounted staff parking, salary packaging, and an award‐winning health and wellbeing program.
About the Department:
The Digital Learning team delivers system administration, user support, and continuous improvement to ensure staff can access high-quality learning and mandatory training. The Digital Learning team engages with stakeholders across RCH, including clinical teams, ICT, and external vendors, to ensure learning systems meet organisational needs.
EEO Statement:
The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.
Applications close
13 August ****
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📌 Digital Learning Coordinator (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne