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Information Technology Recruitment Consultant at Bridge IT Engineering
6 months initial contract up to 12 months potential extension
Location: ACT, NSW, NT, QLD, SA, TAS, VIC, WA
Australian Citizenship with Baseline clearance is required
Bridge IT Engineering
is seeking a
Lead Service Designer
for a federal government department with offices in the
ACT, NSW, NT, QLD, SA, TAS, VIC, WA.
The role will address a critical gap in understanding the end-to-end service and identifying opportunities for improving the way the Australian Government designs and delivers services and programs through digital and non-digital solutions.
Key Duties and Responsibilities:
Develop a business model and roadmap for implementing an Integrated Service Design function, as well as a capability maturity plan that focusses on knowledge transfer and upskilling staff working within streams.
Document detailed Blueprints of the Digital Health service offerings.
Establish effective governance to act as a design authority to provide quality assurance, planning and prioritisation checks and strategic alignment.
Operating a Service Design 'Centre of Excellence' for the Digital and Service Design Branch, to ensure consistency, transparency, and alignment.
Understand the research activities underway across the broader department and perform User Experience and Service Design functions for projects as required.
Criteria
Demonstrated experience in developing and implementing Service Design concepts and structures.




Suitable approach to delivering the services requested by the Department's goals.
Experience with engagement, collaboration, and planning functions across aged care and/or healthcare sector.
Demonstrated value for money in comparison to market.
Your ICT Recruiter for this role
*Please note only shortlisted candidates will be contacted
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Contract
Job function
Job function
Information Technology, Consulting, and Other
Industries
Information Services and Design Services
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📌 Service Designer (Canberra)
🏢 Bridge IT Engineering
📍 Canberra