Instant Windscreens is a proudly family-owned business with a large network of company-owned stores across Australia and New Zealand.
At Instant Windscreens & Tinting we strive to deliver Australia's best automotive windscreen replacement and repair services. With over 30 years' experience Instant Windscreens & Tinting has been Australia's preferred choice for car glass repairs, windscreen replacements and automotive tinting services since ****. We provide a genuine emergency service and our fleet of mobile repair vehicles can come to you 24 hours a day, seven days a week.
Deliver Exceptional Service with Instant Windscreens & Tinting
Are you passionate about delivering exceptional service in the dynamic world of automotive innovation? Join the ranks of Instant Windscreens & Tinting, a family-owned business pioneering the automotive glass sector. Our workplace culture celebrates achievement, fosters growth, and ensures genuine satisfaction in every task.
We are committed to providing our customers with the finest service, aiming to turn each interaction into a memorable experience. At Instant Windscreens & Tinting, you'll be part of a team that values your contribution and supports your growth.
Position: Customer Service Operator
As an integral part of our Customer Service team,



you will play a crucial role in interacting with our valued customers. As the first point of contact, your support helps ensure customer satisfaction and productive branch operations.
What's in Store for You
Thorough training and onboarding support
Company uniform to reflect our professionalism
Opportunities for internal career advancement
Competitive compensation package
Key Responsibilities
Create positive customer experiences through professional, friendly engagement
Liaise with customers to understand needs and provide practical solutions
Provide operational support to the Branch Manager and team
Collaborate with the team to address inquiries and deliver resolutions
Manage invoicing, job authorisations, and general record-keeping
Who We're Looking For
Customer-focused and able to handle calls with professionalism
Experience in a similar role, preferably within the automotive industry
Energetic, enthusiastic, and team-oriented
Excellent written and verbal communication skills
Detail-oriented and precise with administrative tasks
Confident with computers and familiar with social media platforms
Results-driven and aligned with our values of care, collaboration, authenticity, and determination
#J-*****-Ljbffr

📌 Customer Service Operator (Melbourne)
🏢 Instant Windscreens
📍 Melbourne