Senior Help Desk Lead - Onsite It Support & Mentoring (Melbourne)

Senior Help Desk Lead - Onsite It Support & Mentoring (Melbourne)

08 Aug
|
Melbourne Convention and Exhibition Centre
|
Melbourne

08 Aug

Melbourne Convention and Exhibition Centre

Melbourne

Melbourne Convention and Exhibition Centre in Melbourne is seeking a Senior Help Desk Analyst to join our ICT team. The role provides frontline and second-level ICT support for over 200 users, resolving incidents and service requests with a focus on high-quality customer service.
You will lead with ITIL processes, mentor junior analysts, and contribute to continuous improvement, knowledge management, and ticketing workflows.
#J-*****-Ljbffr

📌 Senior Help Desk Lead - Onsite It Support & Mentoring (Melbourne)
🏢 Melbourne Convention and Exhibition Centre
📍 Melbourne

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