People First Bank is seeking a driven Continuous Improvement qualified to lead and embed initiatives that boost customer satisfaction, streamline operations and deliver measurable business benefits. You will manage the priority pipeline via cross-functional collaboration and the Customer First Forum, driving sustainable change across the organisation.
You will apply Lean Six Sigma, DMAIC and value stream mapping techniques, coach teams, and present insights to senior leaders.
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📌 Continuous Improvement Lead - Customer Experience (Queensland)
🏢 People First Bank
📍 Queensland
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