Are you a Google Workspace expert who enjoys solving complex technical challenges and delivering an exceptional user experience? We're looking for a Google Workspace Support Engineer to take ownership of a large-scale enterprise Google Workspace environment, supporting business-critical collaboration tools used across the organisation.
Working within a collaborative Infrastructure & Operations team, you'll play a key role in administering, securing and continuously improving the Google Workspace platform while partnering with Technology, Cyber Security and business stakeholders.
What you'll be doing
Providing Level 2 and Level 3 support for Google Workspace
Managing policies, configurations and security settings through the Google Admin Console
Troubleshooting complex Workspace, Gmail and email delivery issues
Supporting migration and transformation projects
Managing Chrome Browser, ChromeOS devices and MDM
Working closely with Cyber Security to strengthen Workspace security and protect organisational data
Coordinating change requests and contributing to ITIL change management processes
Collaborating with internal technology teams and third-party vendors to resolve issues and deliver improvements
Driving automation, monitoring and continuous platform optimisation
Acting as a subject matter expert, providing guidance and support to end users and internal teams
Creating and maintaining technical documentation and knowledge articles.
What we're looking for




You'll bring strong enterprise Google Workspace administration experience along with a passion for delivering excellent customer outcomes.
Ideally you'll have:
Experience administering Google Workspace in a medium to large enterprise environment
Strong knowledge of Google Workspace applications including Gmail, Docs, Sheets and Slides
Experience with Google Admin Console and administration tools such as GAM
Knowledge of DNS, email security and email deliverability
Solid troubleshooting and problem-solving skills
Excellent communication and stakeholder engagement skills
Experience working within ITIL-based support environments
Highly regarded:
Apps Script or Python scripting
Google Cloud Platform (GCP)
Exchange, Active Directory or other Microsoft technologies.
Why apply?
This is an opportunity to join a collaborative technology team where you'll have genuine ownership of the Google Workspace platform and the opportunity to influence its ongoing evolution. You'll work across operational support, security initiatives, platform improvements and strategic projects while building your expertise within a modern cloud-first environment.
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📌 Google Workspace Engineer (Melbourne Or Sydney)
🏢 Method Recruitment Group
📍 Melbourne