About the role
In this
role, you will build robust customer relationships through face-to-face service
in our showroom by demonstrating product knowledge and equipment.
Increasing
sales and customer satisfaction by working with customers and ensuring a
positive experience.
Role Title: Showroom Consultant
Location: Gawler, South Australia, Australia
Hours: Monday –
Friday, Full Time Permanent
Reporting: Retail Regional Manager
Essential Skills & Qualifications
Previous customer service or
industry experience preferred, but not essential
Excellent verbal and written
communication skills are essential
Adept at navigating computer systems
to manage customer interactions and records
Ability to remain composed in a
fast-paced work environment and under pressure
Willingness to provide/obtain
relevant checks due to interaction with our clients (e.g.: Police checks/NDIS
Worker Screening check)
Duties & Responsibilities
Greet customers delivering excellent
customer service with a sales-focused approach
Resolve customer questions and
concerns in an efficient manner
Learn and stay up-to-date with our
products and services,
and use this knowledge to enhance customer experience
Assist customers with accurate and
timely order placement, tracking, and processing, to encourage repeat business
Maintain showroom inventory and
presentation as required
Benefits
Employee discounts on Aidacare
health equipment products and services
Quarterly incentive scheme
Employee Assistance Program to
support mental wellness
Benefits package includes discounts
for retail, insurance, gym and more
Comprehensive training program to
equip you with the necessary skills and knowledge
How to apply
Please submit your application by clicking "Apply
Now".
Join our team at Aidacare and help us create memorable
experiences for our valued customers!
About the company
Aidacare is
one of the leading players in the Healthcare Equipment Industry, we pride
ourselves on our commitment to excellence, innovation, and customer
satisfaction.
Aidacare has 1,300 staff and over 90 locations across all states
and territories in Australia.