Scenic Motors has cultivated a culture where people feel included, supported, and respected.
And we know how to have fun!
When you are surrounded by like-minded people with a shared vision it makes for a pretty great place to work.
The Role:
We are looking for an experienced service advisor to join our team at our dealership.
You will be responsible for:
Providing an outstanding customer experience
Greeting guests on arrival at the dealership's service department;
Coordinate the delivery time or pick up with each customer
Keeping customers up to date on the servicing of their vehicle;
Liaising with team to ensure jobs are completed within the allocated time
Obtaining accurate pricing and preparing invoices
Handling complaints and ensuring prompt issue resolution;
Selection Criteria
Professional, polished presentation with a focus on customer service
Team player with can do attitude
Excellent communication skills (written and verbal)
Ability to prioritise workload and meet deadlines
Good computer literacy with experience using CRM systems desired
Current Drivers License
Advantages
Industry-leading remuneration and commission package
Great team culture working in a supportive and rewarding environment.
Career stability with real opportunities for development.
Full Training provided
At Scenic Motors, we provide a safe team environment that fosters development and career progression We are committed to providing equal employment opportunities and embracing diversity to the benefit of all.