Fixed Term Until June **** (with possible extension)Join a team that makes a real difference every single day.
If you're the kind of person who loves a good process, thrives on the phone, and lights up when helping others navigate support services, this role has your name all over it.
We're looking for a Carer Services Officer who's equal parts organised, empathetic, and unflappable for our client in East Perth.
What you'll be doing:
Coordinating carer packages — matching funding and respite services to the needs identified in each Carer Support Plan.
Managing phone‐based enquiries — you'll spend a large portion of your day on the phone supporting Carers, suppliers, and partner organisations.
Administering funding and bookings — ensuring accuracy, timeliness, and compliance with guidelines.
Maintaining CRM records with quick, accurate data entry.
This is a process driven phone‐focused role, perfect for someone who loves structured work, clear processes, and meaningful human connection.




Who you are You'll shine in this role if you're: A process‐driven multitasker who enjoys juggling phones, emails, and scheduling.
A strong communicator who can build rapport with warmth and professionalism.
Confident using CRM systems, Microsoft Suite, and entering data quickly and accurately.
Experienced in healthcare, community services, or customer service environments will be highly regarded.
Someone who brings empathy, cultural awareness, and a person‐centred approach to every interaction.
Interviews are expected to commence in the next few days so please apply today!
Offices are based in Perth - requires great comms and full working rights in Australia.
If you're interested in this opportunity, please get in touch with Karen McGlynn on ******** *** or email ****** with your updated resume.

📌 Carer Services Officer (Perth)
🏢 a&co Recruitment Partners
📍 Perth