SAP Warranty (Full-time/ Fixed term Contract)

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

HCLTech Australia & Current Zealand is seeking an experienced SAP Warranty Management / QM Consultant to join our Managed Services team. You will be responsible for supporting and enhancing SAP S/4HANA solutions with a focus on Quality Management, Warranty Management, Defect Processing, and Claims Management.

Required Technical Skills & Experience

Core SAP Expertise

- Minimum 6+ years of SAP functional support and configuration experience.
- Strong hands-on experience in:
- SAP Warranty Management
- SAP Quality Management (QM)
- Defect Processing
- Claims Management
- Quality Notifications
- Inspection Planning and Results Recording
- Corrective and Preventive Action (CAPA) processes

SAP S/4HANA Experience

- Demonstrated experience working within SAP S/4HANA environments.
- Strong understanding of:
- S/4HANA data model
- Business Partner architecture
- Fiori applications
- Embedded analytics and reporting

Automotive Industry Knowledge

- Experience supporting automotive manufacturers, distributors, dealerships, or heavy equipment organizations.
- Understanding of:
- Vehicle warranty processes
- Service campaigns and recalls
- Defect tracking
- Supplier quality management
- Dealer claim processing

Integration Experience

- Strong knowledge of integration with:
- SAP VMS
- SAP SD
- SAP MM
- SAP PM/EAM (desirable)
- SAP EWM (desirable)

Technical Skills

- Advanced ABAP debugging capabilities.
- Knowledge of:
- User Exits
- BAdIs
- Enhancements
- BAPIs
- IDocs
- CDS Views
- OData Services
- Ability to independently analyze custom developments and technical defects.

Preferred Qualifications





- SAP Certification in one or more of the following:
- SAP S/4HANA
- SAP Quality Management (QM)
- SAP Sales & Distribution (SD)
- SAP Enterprise Asset Management (EAM)
- Experience working in managed services or AMS support environments.
- Exposure to ITIL-based service management frameworks.
- Experience supporting global delivery or offshore operating models.

Soft Skills

- Excellent verbal and written communication skills.
- Strong stakeholder management and customer-facing experience.
- Ability to work independently in complex support environments.
- Strong analytical and problem-solving skills.
- Proven experience working with distributed global teams and executive stakeholders.
- Commitment to quality, continuous improvement, and service excellence.

Industry Preference

Automotive, Manufacturing, Vehicle Distribution, Heavy Equipment, Industrial Products

full work right to work in Australia.

HCL's enlightened approach to employee development focus on giving people whatever they need to succeed: be it a virtual assistant or talent transformation sabbaticals; expert guidance or fast track growth; inner peace or democratic empowerment.

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📌 SAP Warranty (Full-time/ Fixed term Contract) (Melbourne)
🏢 HCLTech
📍 Melbourne