- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company

- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.

- We have 120+technocrats in Australia working at our clientlocations.

- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.

- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Must Have Skills

- Strong hands-on L2support experience with IAM applications (Forgerock / Ping)
- Experience withForgeRock stack (Directory Services, FRIM, FRIG)
- Proficiency inGroovy scripting
- Solidunderstanding of Java (debugging, minor enhancements)
- Experience withKubernetes and containerized environments
- Hands-onexperience with mTLS, OAuth2, OpenID Connect, and SAML
- Experience withSplunk and Recent Relic for monitoring and log analysis
- Familiarity withCodefresh and GitHub Actions for CI/CD
- Knowledge ofIncapsula (Imperva) or similar WAF solutions
- Strong understanding of IAM, security protocols, and authentication flows

Requirements

Detailed Job Description:

Roles and responsibilities:





- Provide Level 2 support for IAM platforms including Ping AM (Access Management) and ForgeRock stack
- Monitor, triage, and resolve production issues related to authentication, authorization, and identity lifecycle
- Support and maintain ForgeRock Directory Services (DS) environments
- Manage configurations and troubleshooting for FRIM (ForgeRock IM) and FRIG (ForgeRock IG)
- Develop and maintain Groovy scripts for customization and automation
- Implement and troubleshoot mTLS (Mutual TLS) and secure communication channels
- Investigate issues using monitoring tools like Splunk and New Relic
- Support Kubernetes-based deployments and containerized IAM workloads
- Assist with CI/CD pipelines using Codefresh and GitHub Actions
- Work with Incapsula (Imperva WAF) for traffic filtering, security rules, and troubleshooting
- Perform Java-based debugging and minor code enhancements
- Participate in incident management, RCA, and problem management
- Collaborate with security and infrastructure teams to ensure compliance with security best practices
- Support release deployments and environment stability across Dev/Test/Prod

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📌 Support Engineer (Brisbane City)
🏢 XPT Software
📍 Brisbane City