For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

- Casual Position
- Classification:SCHADSLevel 4 with an hourly rate of: $58.44 - $62.87 per hour (includes casual loading) and Superannuation
- Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
- Location: Mascot, NSW.

About Neami National

We’re Neami. We’re big believers in everyone having the opportunity to live a full life – and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We’re proud to support 30,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. Theyare fundamental to our identity, and we align all our actions with them.

- Connecting
- Learning
- Belonging

About your new role

The Supported Transition Engagement Team (STEP) works alongside the Homes NSW Homelessness Outreach Support Team (HOST) for social housing pathways referred clients. The program offers post crisis support focusing on helping people access and maintain long-term housing through housing first approach. The program works in partnership with external community services, Homes NSW, and health services to address the needs of people with complex individual needs and long histories of sleeping rough or unstable housing

First Nations Case Manager staff (FNCMs) provide culturally secure & individually tailored case management services, psychosocial support, and wrap-around service linkage to Indigenous Australian consumers. FNCMs refer and facilitate access to integrated services that focus on consumers progressing towards consumer identified needs, and improved health and wellbeing outcomes alongside specialised services.

Support includes coordinating care with consumers, families and external stakeholders to navigate systems, services,



and connection with supports available to them. FNCMs work is grounded in Social and Emotional Wellbeing (SEWB), which is a multidimensional, holistic model of health for Aboriginal and Torres Strait Islander Peoples. They will build and maintain professional relationships with stakeholders and community partners to facilitate this holistic care.

What you will bring to the role

- Identify as an Aboriginal and/or Torres Strait Islander (This is a genuine occupational qualification under section 8(1) of the Racial Discrimination Act 1975 (Cth), and / Anti-Discrimination Act 1977 (NSW)
- Using your Lived Experience as a First Nations person, provide culturally safe support to consumers.
- In collaboration with service & senior management, engage with local and sector-relevant Indigenous specific services and community-led groups to support the development of culturally safe & responsive inter-agency partnerships
- Experience working with people and services within the Aboriginal and/or Torres Strait Islander communities
- Demonstrates an interest and understanding of others and relates well to people at all levels including the impact of trauma, mental distress and social determinates on health and wellbeing.
- Ability to establish respectful skilled relationships that have clear boundaries with consumers, staff and partner organisations.
- Understanding the systemic social factors causing homelessness and using this understanding to provide appropriate care to consumers from diverse backgrounds
- Ability to multi-task in fast paced unpredictable environments.
- Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines.
- Strong emotional resilience, including the ability to sit with discomfort and distress in complex situations.

What the role requires

- Identify as Aboriginal and/or Torres Strait Islander
- Established knowledge of Aboriginal culture, kinship networks and social and emotional wellbeing
- National Criminal History Check (police check) – disclosable outcomes considered
- Current Working with Children Check–required before commencement of work

What will Neami offer in return?





- Professional development through regular practice development sessions and coaching with your supervisor
- Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
- Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
- Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

How to apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

- Click the ‘Apply’ button where you will need to create a username and password.
- Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We’re passionate about creating opportunities and supporting professional development.

Applications Close:21August 2026

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for allchildren and young people. Click Here for full statement.

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📌 First Nations Case Manager (Bayside Council)
🏢 Neami National
📍 Bayside Council