Queensland Rail is seeking a Customer Experience Assurance Officer for OnTrain Customer Operations in Brisbane. You will conduct frontline observations and quality assurance audits across onboard services, assess service standards and compliance, and provide feedback to leaders.
This permanent full time role requires extensive travel (about 15 days per month) with a 24/7 roster. You will collaborate with Training Coordinators and Managers to drive capability development and continuous
#J-18808-Ljbffr
📌 Customer Experience Assurance Lead – OnTrain Operations (Brisbane City)
🏢 Queensland Rail
📍 Brisbane City
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.