Factory is seeking a Technical Support Engineer to help customers extract maximum value from our developer-focused platform. This role sits at the intersection of customer success, product management and engineering, and you will partner with customers to resolve architecture, performance and operational challenges.
You will also contribute to internal tools to improve scalability and help shape playbooks for deployment and operational excellence as we scale.
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📌 Remote APAC Tech Support Engineer for Scalable SaaS (City of Sydney)
🏢 Factory
📍 City of Sydney
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