Customer Experience Team Lead | Flexible Work & Development (Newcastle City Council)

Customer Experience Team Lead | Flexible Work & Development (Newcastle City Council)

09 Aug
|
Newcastle Anglican
|
Newcastle City Council

09 Aug

Newcastle Anglican

Newcastle City Council

Newcastle Anglican is seeking a seasoned Customer Engagement Team Lead to oversee a specialist team on a 12-month maximum term contract. You will provide day-to-day operational leadership, coach team members and coordinate workflows to ensure timely, high-quality customer responses across touchpoints.

You will lead in process improvements, ensure compliant practices, and foster solid relationships with internal stakeholders to enhance the customer experience.

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📌 Customer Experience Team Lead | Flexible Work & Development (Newcastle City Council)
🏢 Newcastle Anglican
📍 Newcastle City Council

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