An exciting opportunity has become available for an experienced Accounts Receivable Officer to join our Finance team within a well-established manufacturing company on a 12-month fixed-term contract covering maternity leave. This role is responsible for managing the end-to-end accounts receivable function, ensuring timely collections, maintaining accurate customer accounts, and supporting continuous improvement across finance systems and processes.
The successful candidate will have strong credit control experience, excellent communication skills, and a proactive approach to customer service and process improvement.
Key Responsibilities
- Manage new customer account applications, ensuring all documentation is complete and compliant.
- Create and maintain customer records in Pronto and Microsoft Business Central, including updating customer details and maintaining internal ledger documentation.
- Perform the full accounts receivable and credit control function, including:
- Customer account maintenance
- Debt collection and cash receipts
- Credit claims processing
- Managing credit holds
- Monitoring debtor balances and sales order integrity
- Month-end debtor ledger reconciliation and rollover
- Administer Credit Insurance requirements, including:
- Credit limit applications and increases
- Customer credit reference checks
- PPSR registrations
- Monthly reporting of notifiable events to insurers
- Prepare regular reports including:
- Aged Debtors Report
- Cash Collection Forecast
- Bad Debt Reporting
- Monthly commentary on outstanding debt for review by the Financial Accountant
- Respond promptly to internal and external customer enquiries.
- Record all customer communications accurately within the CRM system.
- Maintain organised accounts receivable records and manage year-end audit documentation and archiving.
- Administer customer rebate programs, including preparing rebate credit notes, providing sales reports, verifying rebate invoices, and reconciling rebate balance sheet accounts.
- Complete internal audit activities as requested.
- Provide support and back-up across the Finance team during periods of leave or peak workload.
- Promote a high level of customer service and professionalism.
- Support Quality Management System (QMS) requirements by ensuring processes remain compliant and effective.
- Act as the primary contact for Pronto system enquiries and provide user support.
- Assist with finance system enhancements and continuous improvement projects
- Ad Hoc duties as per request
Skills & Experience
- Several years' experience in Accounts Receivable, Credit Control, or a similar accounting role.
- Solid understanding of credit management principles and debt collection practices.
- Experience using Pronto and/or Microsoft Business Central is highly regarded.
- Solid administrative skills with excellent attention to detail.
- Well-developed analytical and numerical skills.
- Excellent communication and relationship-building abilities.
- Experience working with offshore teams is advantageous.
- Strong organisational and time management skills with the ability to prioritise competing tasks.
- Advanced computer literacy and confidence using finance systems and Microsoft Office.
- Self-motivated, proactive, and able to work independently as well as part of a team.
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