Capital Transport is Australia’s largest and fastest‑growing courier and taxi truck business, delivering tailored B2B transport and logistics solutions.

We’re looking for a Transport Allocator to join our Courier Operations team. Reporting to the Courier Manager this role plays a critical part in ensuring timely, safe and compliant job allocation across our courier fleet. If you thrive in a quick‑paced environment, enjoy real‑time decision‑making and are passionate about safety, compliance and service excellence — this role is for you.

Why Join Us?

Vibrant culture: Birthday Celebrations, social events and MORE!

Room to grow: Ongoing training, development and real career progression

What You’ll Do:

Allocating courier jobs efficiently to ensure deliveries are completed within agreed timeframes

Coordinating the metropolitan and regional courier fleet to maintain service coverage and performance

Communicating clearly and professionally with sub‑contractors

Ensuring jobs are allocated to the correct vehicle type and remain within capacity, mass and dimension limits

Proactively monitoring live and future bookings to identify and resolve service,



safety or capacity risks

Managing client expectations by escalating delays, issues and exceptions through appropriate customer service channels

Submitting accurate ring backs and job updates to keep customers informed of delivery progress

Reviewing daily fatigue communications and re‑allocating work where drivers may exceed maximum hours

Completing after‑hours handovers, including live jobs, fatigue risks and available sub‑contractors

Recording all critical job information, communication and delivery issues accurately in the Transport Management System (TMS)

Escalating incidents, near misses and safety concerns and assisting with investigations when needed

Skills & Experience:

Strong communication and decision‑making skills

High attention to detail and ability to manage competing priorities

Confidence working in a live operational environment

Previous dispatch, transport or logistics experience highly regarded - but not essential

Full Australian working rights

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📌 Transport Allocator (Brisbane City)
🏢 Capital Transport
📍 Brisbane City