Head Of Customer Experience & Service Transformation New South Wales

Head Of Customer Experience & Service Transformation New South Wales

08 Aug
|
Wellington Shire Council
|
New South Wales

08 Aug

Wellington Shire Council

New South Wales

Ku-ring-gai Council is seeking a strategic leader to head customer experience, service improvement and digital transformation.
You will drive an organisation-wide program, set service standards, and govern CRM and customer request management while leveraging insights to improve delivery.
You will collaborate across the council to embed a customer-focused culture, deliver measurable improvements, and enhance governance, reporting and efficiency in service delivery.
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📌 Head Of Customer Experience & Service Transformation New South Wales
🏢 Wellington Shire Council
📍 New South Wales

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