Elsevier is hiring a Customer Success Manager to lead onboarding, adoption, and ongoing engagement for customers across Solutions and Research portfolios.
You will collaborate with Account Managers, Support, and other functions to meet strategic goals and maximize customer outcomes.
The role focuses on value realization, retention, and renewal growth, working with trainers, implementation, and consulting teams to support customers globally.
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📌 Hybrid Customer Success Manager — Drive Adoption & Renewals Sydney
🏢 RELX (Singapore) Pte
📍 Sydney
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