Job Description

Litton Andrews (LA Medical Recruitment) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

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Litton Andrews is proud to partner with a highly respected private neurology practice in Spring Hill to recruit an experienced and career-focused Medical Secretary. This is an exceptional chance to join a well-established specialist practice led by one of Queensland's most distinguished neurologists, recognised nationally and internationally for expertise in neurological and movement disorders, clinical research, and academic medicine.

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Working within a professional, collaborative, and patient-centred environment you will become an integral member of a dedicated team committed to delivering outstanding care and service to patients. This role will suit a polished and highly capable Medical Secretary who takes pride in providing exceptional administrative support, managing complex specialist workflows and creating a welcoming experience for patients and their families.

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For an experienced specialist medical administrator seeking stability, professional fulfilment, and the opportunity to work alongside a highly regarded clinician and supportive team, this position offers a rewarding long-term career opportunity within a practice renowned for excellence in patient care.

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Key Responsibilities Include (but Will Not Be Limited To)

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- Providing a professional and welcoming first point of contact for patients, visitors and referrers

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- Managing incoming telephone enquiries and responding to patient requests in a courteous and timely manner

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- Coordinating specialist appointments, recalls, and waiting lists

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- Preparing patient files and ensuring medical records are maintained accurately and confidentially

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- Processing referrals, correspondence, and specialist reports

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- Liaising with general practitioners, allied health professionals, hospitals and other healthcare providers

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- Managing appointment confirmations and patient follow-up communications

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- Assisting with medical billing, invoicing, Medicare claims, and EFTPOS transactions

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- Maintaining accurate patient demographic and billing information within the practice management system – Shexie

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- Processing all inpatient billing using Eclipse

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- Supporting the specialist and wider team with administrative duties to ensure the smooth day to day operation of the practice

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- Managing incoming and outgoing mail, emails, and other practice correspondence

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- Contributing to a positive, patient-centred environment and upholding the highest standards of customer service

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Skills And Experience Required Include

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- Previous experience in a medical secretarial role within a private specialist practice will be highly regarded

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- A genuine interest in healthcare and delivering exceptional patient care

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- Outstanding interpersonal and communication skills,



with the ability to interact professionally with patients, clinicians and external stakeholders

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- A compassionate, empathetic and patient-focused approach

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- Strong organisational skills with the ability to manage competing priorities and work efficiently in a busy practice environment

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- Excellent attention to detail and a high level of accuracy when handling confidential information and documentation

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- Sound computer literacy skills, including experience with Microsoft Office applications

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- The ability to work both independently and collaboratively as part of a close-knit team

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- A proactive attitude, willingness to learn and strong work ethic

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Remuneration

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This position will offer a competitive hourly rate between $38 - $42 per hour + superannuation, based on recent and relevant skills and experience. Additional benefits of the position include:

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- Part-time roster of 30 hours per week across four days (Tuesday to Friday), supporting an excellent work-life balance

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- The opportunity to join a well-established and highly respected solo specialist practice with a strong reputation for patient care

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- Comprehensive onboarding, induction and full on-the-job training provided to ensure your success in the role

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- The chance to work alongside a professional, supportive and experienced team within a collaborative practice environment

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- Exposure to specialist medical administration within a reputable private healthcare setting

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- A stable and long-term career opportunity with a practice that values professionalism, teamwork and patient-centred care

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📌 Experienced Medical Secretary - Part Time (Brisbane)
🏢 Litton Andrews
📍 Brisbane