KAYAK is seeking a Product Manager for CRM who will own the end-to-end product journey from concept to deployment. You will optimize retention, lifecycle messaging, and cross-channel engagement to improve booking conversion and long-term loyalty.
The role sits in a CRM agile squad and requires collaboration with design, engineering, data science, and marketing to deliver measurable impact. The position is hybrid in Cambridge, MA, requiring three days per week in the office and offering a base