Join a growing Australian business where every day is different. This unique role combines hands-on workshop work, on-site inspections, customer service, and sales opportunities, making it ideal for someone who enjoys variety and wants to grow with a successful family-owned company.

About Us

For over 30 years, Little Jumbo Ladders and Ladder Shop has been a successful Australian-owned company. We are passionate about all things ladders and pride ourselves on our expertise, quality products, and exceptional customer service.

A key growth area of our business is the inspection, reporting, servicing, and repair of ladders and access equipment, both in-house and on customer sites. We are seeking an enthusiastic and motivated team member who wants to grow with our business and play an important role in delivering industry-leading service.

No two days are the same

Opportunities for growth opportunities and development

Supportive and collaborative team environment

Diverse and hands-on role

Prospect to grow with the business

Position Purpose

The Ladder Service & Inspection Technician is responsible for inspecting, servicing, repairing, and reporting on ladders and access equipment. The role also involves assisting customers, preparing quotations, conducting on-site inspections, and supporting various areas of the business including warehousing, sales and showroom operations.

Key ResponsibilitiesCustomer Service

Assist customers with repair, maintenance, and accessory enquiries.

Provide professional advice regarding ladder servicing and compliance requirements.

Prepare repair estimates and quotations using company systems.

Inspect, service, and repair ladders, platforms, and access equipment.

Diagnose faults and recommend repair solutions.

Maintain high-quality workmanship and compliance standards.

Operate power tools safely and effectively.

Inspections & Reporting





Conduct ladder and access equipment inspections at customer sites.

Complete inspection reports and compliance documentation.

Perform measurements and prepare quotations for repair or replacement work.

Travel occasionally within Victoria and interstate to conduct inspections and audits.

Workshop & Operational Support

Assist with warehouse and stock management activities.

Support showroom operations as required.

Maintain a clean, safe, and organised workshop environment.

Work collaboratively with team members across all areas of the business.

Sales & Business Development

Assist customers in selecting suitable ladders, platforms, and access solutions.

Identify opportunities to upsell accessories, repairs, inspections, and replacement equipment.

Prepare quotations and follow up on sales opportunities.

Support showroom sales and customer enquiries.

Build and maintain solid customer relationships.

Contribute to the growth of the inspection and repair division.

Assist with on-site measuring, quoting, and recommending solutions for customer requirements.

Skills & Experience

Strong mechanical aptitude.

Proficiency with a range of hand and power tools

Basic computer skills for quotations and reporting.

Ability to work independently and manage time effectively.

Strong attention to detail.

Physical fitness and ability to perform manual handling tasks.

Excellent communication and customer service skills.

Team-oriented attitude.

Personal Attributes

Reliable and self-motivated.

Positive and enthusiastic attitude.

Pride in workmanship and attention to quality.

Flexible and willing to assist across different areas of the business.

Commitment to workplace safety.

Professional presentation and customer-focused approach.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

#J-18808-Ljbffr

📌 Service, Sales & Inspection Technician (Victoria)
🏢 Little Jumbo Ladders
📍 Victoria