People First Bank in Adelaide seeks a Team Leader, Hardship to guide a high-performing Hardship Officers team, delivering customer-first outcomes while ensuring compliance and responsible lending.
Reporting to the Manager, Customer Assist, you will coach, manage performance, handle escalations, and drive continuous improvement in hardship processes. The role offers permanent, full time, hybrid work from our Adelaide Head Office.
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📌 Team Leader, Hardship — Lead Customer Assist & Compliance (Australia)
🏢 People First Bank
📍 Australia
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