CCaaS Support Engineer – Elevate Customer Experience (Australia)

CCaaS Support Engineer – Elevate Customer Experience (Australia)

08 Aug
|
CNX
|
Australia

08 Aug

CNX

Australia

Concentrix is seeking a CCaaS Support Engineer in Melbourne to provide Level 1/2 support for Amazon Connect, Genesys Cloud and other CCaaS platforms. You will manage IVR configurations, routing, and incidents, while documenting solutions for a knowledge base.

The role requires Australian citizenship and may involve on-call coverage to support 24x7 operations. Join a energetic team delivering world-class contact center experiences.

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📌 CCaaS Support Engineer – Elevate Customer Experience (Australia)
🏢 CNX
📍 Australia

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