ManpowerGroup is a global workforce solutions organisation with a strong presence across Australia and internationally. We deliver recruitment, workforce management and talent solutions that support businesses and individuals. Our values - People, Knowledge, Innovation - guide meaningful connections and sustainable growth.
About the Role
As an Account Manager , you will manage a diverse portfolio of clients across industries such as logistics, warehousing, manufacturing and supply chain.
This is a hands-on role combining strategic account management with operational oversight, ensuring consistent service delivery, workforce coordination and compliance, while identifying opportunities to strengthen partnerships and grow accounts.
What You'll Do
- Manage and develop a portfolio of industrial clients across NSW, ensuring high-quality service delivery
- Build robust, trusted relationships with client stakeholders across multiple sites
- Oversee end-to-end recruitment and workforce solutions
- Provide leadership and oversight of onboarding, inductions, rostering, timesheets and workforce coordination
- Drive a strong safety culture and ensure compliance with site and legislative requirements
- Identify opportunities to grow accounts and expand service offerings
- Partner with internal recruitment and delivery teams to ensure consistent candidate supply and experience
- Monitor performance, provide reporting and contribute to client reviews
- Implement continuous improvement initiatives to enhance workforce outcomes and efficiency
What You Bring
Essential
- Proven experience in industrial recruitment or workforce solutions within an account management capacity
- Strong stakeholder management skills, with the ability to influence at different levels
- Solid understanding of high-volume recruitment, workforce coordination and operations
- Knowledge of industrial relations, employment legislation and safety standards
- Strong organisational capability and ability to manage competing priorities
What We Offer
- Opportunity to manage and grow a diverse industrial client portfolio
- Ongoing professional development and career progression
- A values-driven, inclusive culture that supports innovation and success
- The ability to make a tangible impact across clients and workforce outcomes
Inclusion matters We value diversity and inclusion. We welcome applications from people of all genders, cultures and backgrounds.
📌 Account Manager, NSW (Sydney)
🏢 ManpowerGroup Australia
📍 Sydney
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