Company Description

System Squared is a progressive Managed Services Provider / Value Added Reseller specialising with helping customers with hardware purchasing, software licensing, cloud/infrastructure solutions and managed services built on responsiveness, genuine advice, and consistently competitive pricing in a fast-moving innovation landscape. The company emphasizes using technology to transform organizations, increase agility, and enhance speed to market, with a team experienced across a broad range of solutions. Long-term relationships and acting as a trusted counterpart for all IT requirements are central to the company’s culture.

Role Description

This Account Manager is a full time, on-site role based in Melbourne, VIC and key pillar to build and grow our Melbourne market position so independent leadership experience and existing customer relationships is essential. Day-to-day tasks include meeting customers, understanding client business objectives, coordinating technology solutions with internal teams, preparing proposals and quotations, and monitoring ongoing service delivery.

The Account

Manager will also identify opportunities for account growth, maintain accurate records in CRM and reporting tools,



and collaborate with technical specialists to align solutions with client needs. The role requires regular in-person meetings, relationship building, and timely resolution of client issues.

Responsibilities

- Strong account management and customer relationship skills, including stakeholder communication and expectation management.
- Experience in technology or IT services environments- with existing client relationships, with the ability to understand and discuss a range of technical solutions in business terms.
- Solid commercial acumen, including experience with pricing, quotations and forecasting.
- Excellent written and verbal communication skills, with strong presentation and negotiation capabilities.
- Proven ability to work collaboratively with cross-functional teams in a fast-paced environment.
- Prior experience in a similar Account Manager or Client Services role; background in IT resellers, managed services, or technology consulting is essential.
- Bachelor’s degree in Business, IT, Communications, or a related field, or equivalent practical experience.

📌 Account Manager (Melbourne)
🏢 System Squared
📍 Melbourne