This role will be for a fixed term of 12-months

What are the responsibilities?

- Oversee AR Ledger, Manage Debt Collection, and Provide detailed debtor reporting and Analysis
- Identify, review and escalate accounts where required
- Provide insights and Drive AR Performance improvements by fostering a continuous improvement mindset
- Create and Maintain Customer Master Data records ensuring their accuracy
- Complete the Bank Reconciliation, Remittance Reconciliations and Allocation of Customer Payments
- Timely and accurate reconciliation of customer accounts, identifying any account issues and resolve accordingly by working with both Internal and External Stakeholders
- Assist with reconciling payments and process any adjustments or reallocations needed.
- Maintain and reconcile Chargeback Journal Account
- End of Month Customer Statement Generation
- Assist with Month-end reporting and closing.
- Claim Management – Entering, Investigating and Resolving a Large volume of Rebate Claims, by working with both internal and external stakeholders across a number of systems.
- Ad hoc Duties – Including Actioning Multiple High Volume Shared Inboxes, responding to Customer queries in a timely manner.
- Assist in preparing weekly and Monthly AR & Sales Reporting for both external & Internal Stakeholders
- Attend Customer meetings to discuss any account issues.
- Minimize commercial risk to the business by regularly reviewing customer credit limits and credit terms.
- Analyze and process Warranty Returns & Claims for our B2B Customers
- Maintaining accurate records in claims management systems
- Ensuring claim processing time is in line with our service-level agreements

What does a great outcome look like?
- Providing and Maintaining Accurate Account reconciliations for our customers




- Reduced Claim Turnaround Time and Backlog
- Proactive Communication with both Internal and External Stakeholders
- Maximizing recoveries whilst preserving customer relationships and minimizing risk exposure
- Reduction in DSO (Timely payment of invoices by customers)

What requirements are we looking at?
- Minimum 3 years Previous Full Function AR Experience, in a High Volume Fast paced Environment
- Previous experience in Reconciling large complex data sets
- Strong Attention to Detail and Analytical Skills
- Proactive approach to identifying opportunities for improvement and implementing effective solutions
- Ability to Work well both in a team and Autonomously
- Proficient in MS Office, Particularly Excel – Comfortable using Complex Formulas and Pivot Tables
- Excellent Communication Skills
- Strong Knowledge in debtor management and credit control fundamentals
- Proven ability to thrive in a fast-paced work environment, whilst managing competing deadlines.
- Experience in Oracle Fusion highly regarded

What is a outstanding mindset?
- Having a breakthrough mindset that is about unprecedented growth and not just marginal improvement.
- Move at speed, fail fast and learn fast until we get to our ambition
- Mindset of “RARELY SATISFIED”
- Make things better each day by iteration; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
- Deliver something great together; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT.”
- Excellent leadership, communication, and stakeholder management skills.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively across functions, geographies, and cultures.
- Strong commitment to Consumer satisfaction and service excellence.

📌 Accounts Receivable Specialist (New South Wales)
🏢 SharkNinja APAC
📍 New South Wales