Are you an organised, proactive administrator who thrives in a busy office and loves keeping everything running smoothly?
Eco Air Conditioning Group is a family-owned and growing air conditioning business servicing residential and commercial clients across the Gold Coast. We're passionate about providing exceptional customer service, supporting our team, and creating a positive workplace where everyone enjoys coming to work.
We're looking for an enthusiastic Administration & Accounts Assistant to join our friendly team. This is a varied role that offers plenty of responsibility, variety, and the opportunity to become a key part of our growing business.
What You'll Be Doing
As the backbone of our office, you'll be involved in a wide range of administrative duties including:
- Managing incoming phone calls, emails and customer enquiries.
- Scheduling technicians for service, maintenance and installation jobs using ServiceM8.
- Preparing and issuing customer invoices and quotes.
- Ordering parts and materials from suppliers.
- Following up outstanding quotes and customer invoices.
- Coordinating preventative maintenance schedules for our valued commercial and VIP clients.
- Maintaining customer, supplier and pricing information within ServiceM8.
- Using and updating supplier and client portals.
- Coordinating staff licences, training records and apprentice administration.
- Preparing Toolbox Talk agendas and attending some meetings.
- Maintaining compliance records, including the ARC Refrigerant Register.
- Coordinating the company's annual CM3 certification renewal and ensuring compliance documentation remains current.
- Assisting with business improvement projects and providing general office support.
Accounts Experience? Even Better!
If you have bookkeeping or accounts experience, you'll also assist with:
- Accounts payable.
- Bank reconciliations.
- Supplier statement reconciliations.
- Payroll processing.
- Timesheet reviews.
- Working within Xero.
- Liaising with our external accountant.
(Accounts experience is highly regarded but not essential)
Hours of Work
Monday - Friday 9.00 - 2.30pm (flexible around school hours if required)
About You
We're looking for someone who is:
- Friendly, professional and customer-focused.
- Highly organised with exceptional attention to detail.
- Able to prioritise multiple tasks and work independently.
- A confident communicator with excellent written and verbal skills.
- Positive, reliable and willing to take initiative.
- Comfortable learning new systems and processes.
Ideally You'll Have
- Previous administration experience.
- Experience using ServiceM8 (highly desirable).
- Experience using Xero (preferred).
- Bookkeeping or accounts experience (advantageous but not essential).
- Strong Microsoft Office and general computer skills.
Why Join Eco Air Conditioning Group?
✔ Supportive, family-owned business with a great team culture.
✔ Diverse role where no two days are the same.
✔ Prospect to grow your skills and take ownership of your role.
✔ Modern office based in Mudgeeraba.
✔ Competitive hourly rate based on experience.
✔ Long-term, stable position with a growing local business.
If you're looking for a role where your organisational skills will be genuinely valued and you enjoy being part of a supportive team, we'd love to hear from you.
Apply now by submitting your resume along with a brief cover letter telling us why you'd be a great fit for Eco Air Conditioning Group.
📌 Administration & Accounts Assistant (Part-Time) (Mudgeeraba)
🏢 Eco Air Conditioning Group
📍 Mudgeeraba
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