Hotel Administrator (Front Office & Accounts) – Part Time

Overview

We are seeking an organised, customer-focused Hotel Administrator to join our team on a part-time basis. This role blends guest interaction with finance and administration responsibilities. It’s ideal for someone who enjoys a dynamic environment with variety and impact. Reporting to the General Manager and the Front Office Manager

What you’ll bring

- Previous experience in a hotel Front Office or Hospitality Administration role.
- Experience with Accounts Receivable, Accounts Payable, Payroll, journal processing, and general accounting functions.
- Experience using Opera Cloud (Hotel Property Management System).
- Strong Microsoft Office skills, especially Excel.
- Excellent organisational skills and attention to detail.
- Ability to prioritise multiple tasks and meet deadlines.
- Solid communication and interpersonal skills.
- Positive, flexible, and proactive approach.
- High level of integrity and confidentiality when handling financial information.
- Passion for delivering exceptional customer service.

What you’ll do

Front Office

- Welcome guests warmly and professionally.
- Manage efficient check-ins and check-outs.
- Handle reservations, guest enquiries, and telephone calls.
- Process guest payments and maintain accurate guest accounts.




- Deliver exceptional customer service and resolve enquiries professionally.
- Support the Front Office team during busy periods to ensure a seamless guest experience.
- Assist with group queries.

Accounts

- Accounts Receivable: prepare and issue invoices, allocate payments, maintain debtor records, follow up on outstanding accounts, and assist with month-end reporting.
- Accounts Payable: process supplier invoices, match to purchase orders, reconcile supplier statements, prepare payment runs, and maintain supplier records; ensure accurate coding and allocation of expenses.
- Payroll: assist with payroll processing, review timesheets, maintain confidential payroll records, and respond to payroll enquiries.
- General Accounting: prepare and post journals, complete daily banking and reconciliations, assist with month-end and year-end procedures, maintain filing systems, and support financial reporting to the General Manager.

Administration

- Assist with reporting, document management, and data entry.
- Support operational departments with administrative tasks as required.
- Maintain office supplies and filing systems.
- Undertake other duties to support efficient hotel operations.

📌 Administration Assistant (Hobart)
🏢 Mantra Collins Hotel
📍 Hobart