Advisor, Safety & Security Capability and Planning

SNSW Grade 7/8 ($109,166 - $128,706 + Super)

Employment Duration: 2x Full Time – Ongoing

Location – Hybrid Sydney - McKell

Are you passionate about creating safer workplaces and building capability through engaging, face-to-face training? We're seeking an experienced safety and security qualified who can design, develop and deliver high-quality training programs that strengthen organisational preparedness and security resilience across NSW.

This is an exciting opportunity to combine your expertise in training facilitation, stakeholder engagement and security risk management to make a real impact across a diverse and geographically dispersed workforce.

Essential Requirements

- Minimum 3 years’ experience in delivering safety and security related training

- Current Driver Licence.

- Willingness and ability to undertake regular travel across NSW, including metropolitan, regional and remote locations.

- Certificate IV Training and Assessment (desirable)

About the role

As the Advisor, Safety & Security Capability and Planning, you will play a key role in developing and enhancing safety and security capability across the organisation. You will design, develop and deliver training programs, workshops and awareness initiatives that support a proactive approach to security preparedness, risk management and resilience.

Working closely with operational leaders and key stakeholders, you'll ensure training content remains current, practical and aligned with emerging risks and organisational requirements.

This role offers a hybrid work environment, with regular travel required across metropolitan, regional and remote NSW locations to facilitate face-to-face training sessions and support organisational capability initiatives.

Key Responsibilities

- Design, develop and maintain safety and security training packages, learning materials and capability programs.

- Deliver engaging face-to-face training, workshops and awareness sessions to diverse audiences across NSW.





- Facilitate learning that builds capability in security preparedness, risk awareness and incident response.

- Support the development and implementation of physical security and risk management frameworks.

- Conduct threat and vulnerability assessments and provide practical security risk advice.

- Support security-related programs, initiatives and site-based activities that improve organisational readiness.

- Review and continuously improve training materials to ensure relevance, effectiveness and alignment with emerging risks.

- Build strong partnerships with stakeholders to understand training needs and drive capability outcomes.

- Contribute to the development of policies, procedures and lessons learned to strengthen organisational resilience.

About You To be successful, you will bring:
- Demonstrated experience delivering face-to-face training and facilitating workshops in a safety, security, emergency management, compliance or related environment.

- Experience developing training programs, learning resources and capability frameworks from concept through to implementation.

- Strong presentation and communication skills, with the ability to engage and influence a wide range of stakeholders.

- Knowledge of security, safety, risk management or protective security principles.

- Experience working in operational environments where priorities can change quickly.

- Strong stakeholder engagement, problem-solving and relationship management skills.

- The ability to work independently while collaborating effectively across teams.

- A commitment to continuous improvement and customer-focused outcomes.

What we need from you An up-to-date CV (maximum 5 pages)



and a cover letter (maximum 2 pages) outlining how your skills, knowledge, and experience align with the requirements of the role.

Salary Grade 7/8, with the base salary for this role starting at $109,166 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Marina Hana via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 20th August 2026 (9:59am)

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that advantages people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Advisor Safety Security Capability and Planning (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney